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Visitation policies & procedures

At Syosset Hospital, we welcome all visitors. We are glad when our patients receive visitors and want to make these visits as comfortable as possible for both the visitor and the patient. Here are some guidelines that will make visits helpful to family members or friends:

  • Visitors are welcome at any time during the patient’s stay
  • Visitors are also welcome to stay with a family member or friend when they are in the hospital’s Emergency Department, or are here for outpatient services or ambulatory surgery
  • Patients can choose who can and cannot visit them while they are in our healthcare facility without regard to legal relationship, race, color, national origin, religion, sex, sexual orientation, gender identity or disability.
  • Limits on visiting must be reasonable and based on the patient’s medical condition, and will be explained to the patient and to you.

Visitor hours exceptions

Behavioral Health

Monday to Saturday
1pm – 2pm and 7pm – 8pm

Sunday and Holidays
1pm – 2:30pm and 6pm – 8pm

Reasons for restricting visitors may include, but are not limited to:

  • The patient requests restrictions or limitations
  • There are safety concerns, such as risk of infection
  • Visiting interferes with the care of other patients, including the need for their rest and/or privacy
  • An existing court order that restricts contact
  • Visitors are disruptive, threatening or violent
  • The patient is in a substance abuse/mental health treatment program that requires limited visiting

Visits from children

Children are welcome to visit a family member, but those under the age of 16 should be supervised by a responsible adult during their visit. Young children are expected to stay with an adult who is responsible for supervising them to ensure a safe and restful environment for the patient, and any other patient(s) sharing their room. Younger children are not excluded by age, but supervising adults are encouraged to keep their visit brief.


Religious & spiritual services

As patients go through the healing process, religious and spiritual belief can be important. Syosset's nondenominational Pastoral Care Program helps patients and families cope with the stress of illness during their hospital stay.

Here’s how you can connect with one of our chaplains:

  • Call the Volunteer Office at (516) 496-6446
  • Ask your nurse to contact the office

Food & amenities

Visitors are welcome to use the cafeteria located by the Emergency Department on the lower level. The cafeteria is open weekdays, 7am to 10am for breakfast, 11:30am to 2pm for lunch, and 5pm to 6pm for dinner. Vending machines are located in the cafeteria and are available at all times.


Gifts & flowers

The gift shop is located in the lobby and sells a variety of toiletries, cards, candy, stationery, and a wide array of gift items. Newspapers, magazines and books are available for sale. Call the gift shop directly with questions at (516) 496-6458.


Administrative department directory

As a patient or visitor to Syosset Hospital, the following administrative department numbers may be useful:

Administration (516) 496-6401
Admitting (516) 496-6480
Ambulatory (516) 496-6572
Blood bank (516) 496-6453
Discharge planning social work (516) 496-6440
Billing Office (631) 719-8787
Food and Nutrition Services (516) 496-6428
Lost and Found (516) 496-6470
Medical Records (516) 496-6490
Nursing Administration (516) 496-6424
Pastoral Care (516) 496-6446
Patient Information (516) 496-6500
Patient Relations (516) 496-6444
Security (516) 496-6470